NetSpeak WebPhone(TM) Version 1.00 - Bug Report Form

If you encounter a bug in your WebPhone, we are sorry.  
To help us prevent this from happening to others, 
please complete this form and e-mail it to 
bugs@netspeak.com or fax it to NetSpeak at 407-997-2401.

We will make every effort to fix the problem in the next 
release of WebPhone.  We at NetSpeak thank you for your 
consideration and assistance.

INSTRUCTIONS:
If you do not know the answer to a question enter a question mark
If a question does not apply to you enter "n/a"
Some of the questions might require you to consult the manuals 
which came with your computer hardware or the configuration 
screens of particular software.


General Information
-------------------

Date:

Time:

First Name:

Last Name:

Phone Number:

Fax Number:

WebPhone version and release date: 1.00 2/24/96


Network Information
-------------------

E-mail address:

IP address (if fixed):

Internet Service Provider:

POP Server Address:

SMTP Server Address:

Type of Connection to Internet:  
[ ] Modem  [ ] Leased Line  [ ] ISDN   [ ] Other:


Winsock Parameters
------------------

Winsock Make and Version:

Internet dialer software:

If using Trumpet Winsock - network parameters:
MTU:_______     TCP RWIN:________     TCP MSS:_______


Tell us about your computer
---------------------------

Computer Manufacturer:

CPU:  [ ] 486SX   [ ] 486DX   [ ] 486DX2  [ ] Pentium  [ ] Other:

CPU Frequency in MHz: 

RAM (in MB):

Hard Disk Drive Make and Model:

Hard Disk Drive Controller Type:  
[ ] IDE   [ ] VESA   [ ] SCSI   [ ] PCI  [ ] Other:

Hard Disk space remaining:

Video Card Make and Model:

Video Card Type:  [ ] ISA  [ ] VESA  [ ] PCI  [ ] Other:

Current Video Resolution:  
[ ] 640x480  [ ] 800x600  [ ] 1024x768  [ ] >= 1280x1024

Number of colors in current video mode: 
[ ] 16  [ ] 256   [ ] 32K  [ ] 65K  [ ] 16.7M


Tell us about your Modem
------------------------

Modem Make and Model:

Modem Baud Rate:  [ ] 14.4Kb  [ ] 28.8Kb  [ ] Other:

Modem Protocol:   [ ] V.32    [ ] V.32bis   [ ] V.34   [ ] Other:
                     

Tell us about your Sound Card
-----------------------------

Sound Card Make and Model:

Audio Depth: [ ] 8 bits  [ ] 16 bits

Minimum Sampling Frequency:

Maximum Sampling Frequency:

Support Full Duplex?  [ ] Yes   [ ] No

Microphone Make and Model:

Speakers Make and Model:

Did a Mixer App come bundled with your Sound Card?  [ ] Yes  [ ] No

Can you record a WAV file with Windows Sound Recorder?  [ ] Yes  [ ] No

Can you play a WAV file with Windows Media Player?  [ ] Yes  [ ] No


Tell us about the other software you are using
----------------------------------------------

Operating System:  
[ ] Win 3.x  [ ] WfW 3.x  [ ] Win NT  [ ] Windows 95

Network Operating System Make and Version:

Web Browser Make and Version:

E-Mail Program Make and Version:

Other Winsock based software normally run at the same time as WebPhone:






Other Audio based software used:






Describe the problem with your WebPhone
---------------------------------------